Track Your Order

Your tracking number is emailed to you as soon as your Heisen Vault order ships.

How to track

  1. Open the shipping confirmation email from us and click the tracking link.
  2. Or enter your tracking number at 17track.net, which follows parcels across all carriers.
  3. You can also click View your order in your order confirmation email to see live status.

Estimated delivery

8–14 days, free and fully tracked. New tracking numbers can take 24–48 hours to show the first update.

Need help?

Send us your order number through our contact form or email support@heisenvault.shop and we'll check on it within 24 hours.